fb7bet Privacy Policy
Your privacy matters to us. This policy explains exactly what data fb7bet collects, how it is used, and the steps we take to keep it secure for every Bangladesh player on our platform.
1. Introduction
fb7bet ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of every individual who accesses or uses the services available at fb7bet.app. This Privacy Policy ("Policy") sets out in clear, formal terms the types of personal information we collect, the purposes for which that information is processed, the parties with whom it may be shared, the security measures we apply to protect it, and the rights available to you as a data subject.
This Policy applies to all players registered on the fb7bet platform, visitors to the fb7bet.app website, and any individual who contacts fb7bet's customer support team. By using the fb7bet Services, registering an account, or submitting personal information through any channel associated with fb7bet, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data in the manner described herein.
This Policy should be read alongside fb7bet's Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement governing your relationship with fb7bet. In the event of any inconsistency between this Policy and the Terms & Conditions on a privacy matter, this Policy shall take precedence.
fb7bet reserves the right to revise this Privacy Policy at any time. Material changes will be communicated to registered players via email or a prominent notice on the platform. The date of the most recent update is displayed at the top of this page. Continued use of the Services after any revision constitutes acceptance of the updated Policy.
2. Personal Data We Collect
fb7bet collects the following categories of personal data from players and site visitors:
3. How We Use Your Data
fb7bet processes personal data only for clearly defined, legitimate purposes. The six primary use cases are described below.
Account Management & Identity Verification
We use your registration data to create and maintain your fb7bet player account, authenticate your identity on login, verify your age (players must be 21 or older), and carry out mandatory Know Your Customer (KYC) checks. This processing is necessary for the performance of our contract with you and for compliance with applicable legal obligations.
Payment Processing & Fraud Prevention
Financial data is used to facilitate deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to process withdrawal requests in BDT. We also apply automated and manual transaction monitoring to detect suspicious activity, money laundering, and account fraud. Payment card details are transmitted directly to our payment service providers using TLS encryption and are never stored in plain text on fb7bet infrastructure.
Service Delivery & Personalisation
Behavioural and technical data helps us deliver a stable, responsive gaming experience tailored to your device and preferences. We use this data to recommend relevant games from providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi, to surface cricket and sports markets that match your betting history, and to display the platform in a format suited to your device and connection speed.
Responsible Gaming & Player Protection
We analyse gameplay patterns and session data to identify signs of problem gambling behaviour. Where such indicators are detected, fb7bet may proactively reach out to the player with responsible gaming resources, enforce cooling-off periods, or apply account restrictions in line with our Responsible Gaming Policy. This processing is carried out in the legitimate interest of player welfare.
Marketing & Promotional Communications
With your consent, fb7bet may use your contact details and preference data to send promotional offers, bonus notifications, tournament announcements (including BPL, IPL, and T20 World Cup-related promotions), and seasonal campaigns such as Eid and Pohela Boishakh specials. You may withdraw your consent to marketing communications at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of prior processing.
Platform Improvement & Analytics
Aggregated and anonymised technical and behavioural data is used to analyse platform performance, identify and resolve technical faults, improve the user interface, and develop new features. This analysis does not involve decisions that produce legal or similarly significant effects on individual players.
4. Data Sharing & Third Parties
fb7bet does not sell, rent, or trade your personal data to third parties for their own independent marketing or commercial purposes. Personal data is shared only in the following strictly controlled circumstances:
- Payment Service Providers: bKash, Nagad, Rocket, Upay, and our card processing partners receive the minimum data necessary to execute and confirm financial transactions securely.
- Game Content Providers: Providers such as Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi may receive a pseudonymous player identifier and session token to deliver their games. These providers do not receive your full identity details.
- Identity Verification Services: Third-party KYC and age-verification providers may receive identity documents solely for the purpose of confirming that you meet fb7bet's eligibility requirements.
- Fraud & Security Vendors: Specialist providers who assist fb7bet in detecting fraud, money laundering, and other prohibited activity may process certain technical and transaction data under strict data processing agreements.
- Legal & Regulatory Authorities: fb7bet may disclose personal data to competent authorities where required to do so by applicable law, court order, or regulatory obligation. We will notify you of such disclosure where we are legally permitted to do so.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a material part of fb7bet's business assets, player data may be transferred to the acquiring entity, subject to equivalent privacy protections.
All third parties who process personal data on behalf of fb7bet are required to enter into data processing agreements that obligate them to handle your data in accordance with applicable privacy standards and to use it solely for the purposes for which it was disclosed.
5. Data Retention
fb7bet retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:
- Account & Identity Data: Retained for the duration of the account and for a minimum of five years following account closure, to satisfy anti-money laundering and record-keeping obligations.
- Transaction Records: Financial transaction data is retained for a minimum of five years in accordance with financial record-keeping requirements.
- KYC Documentation: Identity and verification documents are retained for the period required by applicable regulations, typically five years post account closure.
- Marketing Data: Retained until you withdraw consent for marketing communications, after which it is deleted or anonymised within 30 days.
- Technical & Log Data: Server logs and session data are retained for up to 12 months for security monitoring and platform diagnostics.
When personal data is no longer required and no legal obligation mandates its retention, fb7bet will securely delete or irreversibly anonymise that data.
6. Data Security
fb7bet implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
- SSL/TLS Encryption: All data transmitted between your device and fb7bet.app is encrypted using industry-standard Secure Sockets Layer (SSL) technology. Look for the padlock icon in your browser's address bar when using the platform.
- Encrypted Data Storage: Sensitive data fields — including passwords, payment identifiers, and identity document references — are stored using strong encryption at rest.
- Access Controls: Access to systems containing personal data is restricted on a strict need-to-know basis. Staff with access to sensitive data undergo regular privacy and security training.
- Intrusion Detection: fb7bet operates automated monitoring systems to detect and respond to suspicious network activity, attempted intrusions, and data access anomalies.
- Secure Payment Handling: Full payment card numbers are never stored on fb7bet servers. Card data is tokenised by our payment service providers in compliance with payment security standards.
While fb7bet takes all reasonable precautions to safeguard your data, no internet transmission or electronic storage system is completely infallible. You also play an important role in keeping your account secure — always use a strong, unique password for your fb7bet account and never share your login credentials with anyone. If you suspect your account has been compromised, contact [email protected] immediately.
7. Your Privacy Rights
As a data subject, you have the following rights in relation to the personal data fb7bet holds about you. To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests within a reasonable timeframe, typically within 30 days.
- Right of Access: You may request a copy of the personal data fb7bet holds about you, together with information about how it is processed.
- Right to Rectification: You may request that inaccurate or incomplete personal data be corrected or updated.
- Right to Erasure: In certain circumstances, you may request that your personal data be deleted. Note that this right is subject to legal retention obligations — for example, transaction records required for anti-money laundering compliance cannot be deleted on request.
- Right to Restrict Processing: You may request that fb7bet temporarily restricts the processing of your personal data while a complaint or rectification request is being handled.
- Right to Data Portability: Where processing is based on your consent or on contract performance, you may request that your data be provided to you in a structured, machine-readable format.
- Right to Object: You may object to the processing of your personal data where that processing is based on fb7bet's legitimate interests, including direct marketing.
- Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
fb7bet will not discriminate against you or restrict your access to the Services solely because you have exercised a privacy right. If you believe fb7bet has not handled your personal data in accordance with this Policy, you have the right to raise a formal complaint via the support channel listed below.
8. Cookies & Tracking Technologies
fb7bet uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files placed on your device when you visit fb7bet.app. They serve the following purposes:
- Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies, security tokens, and load-balancing identifiers. These cookies cannot be disabled without affecting core platform functionality.
- Functional Cookies: Remember your preferences such as language settings, display preferences, and last-visited game category to provide a more personalised experience on return visits.
- Analytics Cookies: Collect aggregated, anonymised data about how players navigate the platform, which pages are visited most frequently, and where technical errors occur. This data is used solely for platform improvement.
- Marketing Cookies: With your consent, marketing cookies may be used to present relevant promotional content based on your gaming preferences and browsing behaviour within the fb7bet platform.
You can control cookie preferences through your browser settings. Disabling certain cookies may impact your experience on the platform. By continuing to use fb7bet.app after being presented with our cookie notice, you consent to the use of non-essential cookies as described above.
9. Contact & Complaints
If you have any questions about this Privacy Policy, wish to exercise a data subject right, or wish to raise a privacy-related complaint, please contact the fb7bet privacy team using the details below:
Email: [email protected]
Support Hours: 24 hours a day, 7 days a week
Response Time: We aim to acknowledge all privacy enquiries within 2 business days (Bangladesh Standard Time, UTC+6) and to provide a substantive response within 30 days.
Please include your registered email address and a clear description of your request or complaint in all correspondence. Where a request relates to the exercise of a data subject right, we may need to verify your identity before processing the request.
Your data, your rights. fb7bet is committed to transparent, responsible data handling. We never sell your personal information, and we apply SSL encryption to every transaction. If you have questions about how your data is used, reach us any time at [email protected]. All players must be 21 years or older.
Explore fb7bet Responsibly
Now that you understand how fb7bet protects your data, you're ready to enjoy slots, live casino, cricket betting, and more — all secured by SSL and processed via bKash or Nagad. Players must be 21 years or older.